Home / Trust and safety / Walker screening
How every walker is screened.
Identity verification and a criminal background check by a third-party provider, before the first walk.
What every walker completes
- Identity verification through a third-party screening provider
- A criminal background check through the same kind of provider
- Periodic re-screening after approval
Walkers must complete this before they can accept their first walk. You can see each walker's verification status on their profile.
What screening does not mean
A background check looks at records. It cannot predict future behavior, and we do not claim it makes any walk risk-free. That is why Dote also adds live GPS tracking, photo recaps, and a clear way to report problems.
Reporting a concern
If anything goes wrong, report it in the app directly to our team. You can also contact us.
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